Customer Services Centre Leader | Strategy, Delivery & Growth

A leading recruitment firm seeks a National Customer Services Centre Manager in Durban. This role involves overseeing client relationship management, driving business development, and ensuring efficient operations within the call center. Candidates should have over 7 years of call center experience, with at least 3 years in a supervisory role, and a degree in management or business administration is advantageous. The position requires strong leadership and analytical skills for budget management and staff development.
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