Customer Service Title Agent

Benefits/Perks

• Competitive Compensation


• Paid Time Off


• Career Growth Opportunities

 
Job Summary
We are seeking a Customer Service Title Agent to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, a fast learner, with good analytical skills, and is able to remain calm under pressure. 





Responsibilities 

• Process Motor Vehicle Tag and Title Transactions for the public and the business community.


• Participate with marketing campaigns tasks to promote business.


• Utilize software that interface with the Motor Vehicle Administration (MVA) Database.


• Review completed transactio...