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Customer Service Team Supervisor - Boynton Beach, Florida

NYU Langone Health

Boynton Beach, Florida, United States Full-Time/Regular April 12, 2026
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Vacancy Description


We have an exciting opportunity to join our team as a Customer Service Team Supervisor.

Coordinate all aspects of charge submission, coding review, accounts receivable, authorizations, or customer service and assigned work queues. Provide financial and/or operational analyses and reports, and audit current procedures to monitor and improve efficiency of operations. Review and advise physicians and staff with regard to local and national coding and reimbursement policies. Work with patients and guarantors to clarify financial responsibilities.

Job Responsibilities:

  • Perform other duties as needed.
  • Manage a team responsible for performing important revenue cycle functions. Monitor reports and work queues, ensuring charge submission and accounts receivable follow-up is occurring on a timely basis.
  • Identify issues and suggest improvements and available tools to physicians and admin support staff to address issues. Escalate issues as nee...
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