Customer Service Team Lead — Mentorship & Strategy

Teleperformance in Malaysia is seeking a Customer Service Team Lead to provide mentorship and lead a high-performing team. This role requires a Bachelor Degree, proficiency in English, and a minimum of 2 years of relevant people management experience. The ideal candidate will possess strategic thinking, analytical skills, and excellent communication abilities. You will be responsible for driving team performance, establishing goals, and collaborating with global teams to enhance user experience.
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