Customer Service Team Lead - Mentorship & Strategy

Teleperformance is seeking a Customer Service Team Lead in Bayan Lepas, Malaysia. This role involves mentoring and guiding the Customer Service team, ensuring performance standards, and leading a high-performing team through transitions. Candidates should have a Bachelor's degree, strong proficiency in Malay and English, and a minimum of 2 years in a people management role. This position requires excellent communication skills and the ability to solve complex problems while delivering on team goals.
#J-18808-Ljbffr