Customer Service Specialist

This customer service will support SG market

Customer Support and Issue Resolution

• Respond to client inquiries and issues related to POS systems via phone, email, and chat.
• Troubleshoot software and hardware problems and provide clear, step‑by‑step support.
• Accurately document client interactions, issues, and resolutions in the support system.
• Manage multiple support cases while delivering prompt and high-quality service.
• Escalate complex or unresolved issues to the relevant …