Customer Service Representative/Dispatcher

Job description Great customer service professionals don’t leave jobs because they dislike helping people.

They leave because of chaos, poor leadership, constant stress, and feeling unappreciated.

If you’re looking for a stable workplace where your work matters, systems are organized, and great performance is noticed, keep reading.

At Chen Plumbing, we’ve proudly served the Atlanta area since 1998.

We’ve built our reputation through genuine care for both customers and team members.

As we continue to grow at a rapid pace, we’re looking for a sharp, dependable CSR / Dispatcher to join our team.

Why This Role Matters When customers call us, they are often stressed, frustrated, or dealing with an urgent plumbing problem.

You’ll be the calm, confident first voice they hear.

You’ll help customers feel taken care of, keep technicians moving efficiently, and play a major...