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Customer Service Representative

Randstad Canada

Waterloo, Ontario, Canada Temporary March 15, 2026
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Vacancy Description

Are you ready to be the reassuring voice millions of Canadians trust? We are seeking a Client Care Representative (English) to join our dynamic Contact Centre team as a Client Wellness Champion, providing essential service to clients and providers regarding our Group Benefit products.

Why You'll Love Working with Us:
* Weekday Schedule: Enjoy a Monday to Friday work week with shifts between 8 AM and 8 PM. Shifts vary from 8AM to 8PM and require full availability between these hours.
* Work-Life Balance: This is a hybrid position requiring working from the office at least 2 times per week. Quantity and fixed days per week subject to review.

Position: Customer Service Representative
Shift: Full-Time
Salary: Competitive payrate
Contract - 6 months (potential contract to hire)
Location: Hybrid role meaning work site is Waterloo King on Wed+Thurs, WFH M-T-F
Daily Work hours (e.g. 9 am – 5 pm): Can be any 8-hr shift between 8am-8pm (8-4, 9-5, 10-...

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