Vacancy Description
Customer Service Representative (Voice Account)
Location: Cebu City (On-site)
Job Type: Full-Time
Job Summary
We are looking for Customer Service Representatives to assist customers over the phone. You will handle inquiries, provide information, resolve concerns, and ensure a positive customer experience.
Responsibilities
Answer incoming customer calls.
Assist with inquiries, requests, and concerns.
Provide accurate information about products and services.
Resolve customer issues in a professional manner.
Update customer records and document interactions.
Escalate complex concerns when necessary.
Meet quality and performance standards.
Qualifications
Must have 6months to 1 year of call center experience
At least a High School Graduate (or equivalent).
Good communication and listening skills.
Basic computer navigation skills.
Customer-focu...
Location: Cebu City (On-site)
Job Type: Full-Time
Job Summary
We are looking for Customer Service Representatives to assist customers over the phone. You will handle inquiries, provide information, resolve concerns, and ensure a positive customer experience.
Responsibilities
Answer incoming customer calls.
Assist with inquiries, requests, and concerns.
Provide accurate information about products and services.
Resolve customer issues in a professional manner.
Update customer records and document interactions.
Escalate complex concerns when necessary.
Meet quality and performance standards.
Qualifications
Must have 6months to 1 year of call center experience
At least a High School Graduate (or equivalent).
Good communication and listening skills.
Basic computer navigation skills.
Customer-focu...
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