Vacancy Description
Customer Service Representative
Req ID: 49250
Job Location (Short): Shanghai, CHN
Employment Type: Full Time
Segment: Danfoss Power Solutions Segment
Job Category: Sales
Work Location Type: On-site
**The Impact You'll Make**
Work as bridge between customer and plants, Providing Customers with the highest level of support on all aspects from order.
**What You’ll Be Doing**
+ Handle customer orders and act as a single point of contact, coordinating with internal parties to ensure customer needs are met.
+ Proactively follow up on order delivery, communicate with relevant departments such as production planning, and promptly inform customers of any delays or stock shortages.
+ Accurately record customer inquiries and feedback, clarify ownership, drive issue resolution, and continuously improve customer experience.
+ Respond actively to customer requests, coordinate internal and external reso...
Req ID: 49250
Job Location (Short): Shanghai, CHN
Employment Type: Full Time
Segment: Danfoss Power Solutions Segment
Job Category: Sales
Work Location Type: On-site
**The Impact You'll Make**
Work as bridge between customer and plants, Providing Customers with the highest level of support on all aspects from order.
**What You’ll Be Doing**
+ Handle customer orders and act as a single point of contact, coordinating with internal parties to ensure customer needs are met.
+ Proactively follow up on order delivery, communicate with relevant departments such as production planning, and promptly inform customers of any delays or stock shortages.
+ Accurately record customer inquiries and feedback, clarify ownership, drive issue resolution, and continuously improve customer experience.
+ Respond actively to customer requests, coordinate internal and external reso...
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