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Customer Service Representative

Comrise

Remote, Remote, Philippines Full-time June 04, 2026
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Vacancy Description

About the role: We are currently seeking a highly motivated and customer-oriented Customer Service Representative with proven experience in inbound support to join our organization.


Location: Taguig City

Work Setup: 100% Onsite (non-negotiable)

Work Shift: Night Shift

Contract Duration: 9 months


Key Responsibilities:

  • Manage and respond to inbound customer inquiries via phone, email, and/or chat in a timely and professional manner
  • Provide accurate and comprehensive information regarding products, services, and company policies
  • Resolve customer concerns effectively while maintaining a high level of customer satisfaction
  • Accurately document all customer interactions in the appropriate systems
  • Adhere to established service standards, KPIs, and quality metrics


Qualifications:

  • M...

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