Customer Service Representative

Operational Customer Support Role
(International Banking Voice Process)

Company: Teleperformance
Location: Malad
Role: Operational Customer Support Banking Process

Salary:
Graduate Freshers: ₹31,000 Monthly CTC
Candidates with 1 Year Experience: ₹38,000 Monthly CTC

Eligibility:
Graduate (Any Stream)
Excellent Communication Skills
Comfortable with Rotational Shifts
Customer Handling Skills Preferred

Shift Time:
5 Days Working Rotational Shift (Majorly evening shifts)
2 Rotational Week Offs
Cab Facility Available Depending on Night Shift Timing

Career Growth Opportunities:
Senior Customer Support
Trainer
Team Leader

Job Responsibilities:
Handle inbound customer queries for international banking customers
Provide accurate information and resolutions professionally
Maintain high customer satisfaction and service quality
Follow company policies and banking compliance standards
...