Vacancy Description
Customer Service Representative II
American National is seeking a Customer Service Representative II.
Why Apply?
• You enjoy customer service that is not sales driven
• You are seeking a career that offers development opportunities and defined job progression
• Strong training program
• Comprehensive benefits, that include a generous paid time off package
• Fitness and educational support
• Casual dress code
What will you do?
• Support immediate requests of all incoming phone calls by accepting payments, confirming basic policy information, and managing account and/or policy detail changes; Striving to meet first call resolution
• Provide accurate, valid, and complete information to authorized parties-Including policy information, interpretation, coverages, products (Validating caller identification and authority)
• Receive incoming applications from clients or field associates, completing process
• Not...
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