What you can expect
Managing all correspondence with our customers by telephone and e-mail with high quality assistance levelProcessing requests and complaints from customers (for example manage card blocking, pin generation, shipment tracking, limit exceeding)Maintaining the quality of customer information
in a CRM What makes you stand out
Bachelor's degreePrevious customer service experience in a commercial service company (at least 2 years)Familiar with payment monitoring and cash collectionFamiliar with MS office Excellent communicative skillsStrong customer orientationProactivity and high attention to detailsGood team playerItalian fluency written and spoken (mandatory)Good knowledge of the English language (B2 level) We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual...