Customer Service Representative / File Clerk

Nielsen Dodge is seeking a friendly, organized, and detail-oriented Customer Service Representative / File Clerk to join our growing dealership team.

This position plays an important role in maintaining customer satisfaction and supporting daily dealership operations.

Responsibilities Conduct follow-up phone calls with customers after sales and service visits to ensure satisfaction and address any concerns.

Maintain and organize dealership files, including invoices, repair orders, and other important records.

Accurately file, retrieve, and manage paperwork in both physical and digital formats.

Assist with customer inquiries and provide exceptional customer service.

Perform data entry and administrative support tasks as needed.

Help maintain an organized office environment.

Complete additional clerical and administrative duties assigned by management.

Qualifications Excellent communication and c...