Customer Service Representative

At AFX, our team is the backbone of our global logistics operations. We thrive on collaboration, innovation, and delivering smart solutions. With experts across freight, warehousing, and customs, we ensure seamless service. Join a team that values your growth and drives logistics forward.

Job Description

We are looking for a highly motivated and experienced Customer Service Representative with a background in air, land, and sea shipping and hands‑on experience with logistics platforms. The ideal candidate will play a key role in ensuring customer satisfaction by providing exceptional support and coordination throughout the shipping process.

Key Responsibilities

• Handle customer inquiries and provide end‑to‑end support for air and sea freight shipments.
• Coordinate with operations, documentation, and logistics teams to ensure timely delivery of services.
• Maintain strong communication with overseas agents and clients.