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Customer Service Representative

VELUX Group

Budapest, Budapest, Hungary Full time May 28, 2026
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Vacancy Description

Sales and Customer Service Representative – Dutch Speaking 

At VELUX we offer you the opportunity to grow, shape your own career, and work in an international, sustainable company. 

We’re expanding our Online Sales team and are looking for a Dutch-speaking Customer Service Representative with a strong sales mindset to support our web shops and marketplace customers in the Netherlands and Belgium. 

What you’ll do: 

  • Provide sales-focused customer service via phone, email, WhatsApp and chat for the Dutch and Belgian markets. 
  • Handle incoming sales leads, create tailored quotes, actively follow up and convert them into orders. 
  • Support customers after sales: deliveries, claims, returns, installation help, payment issues. 
  • Process orders and returns in our systems (including web shops and marketplaces like Bol.com). 
  • Identify commercial opportunities during customer contact and promote relevant pr...

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    Vacancy Details

    Location Budapest, Budapest
    Country Hungary
    Type Full time
    Category Information and Record Clerks
    Posted May 28, 2026

    About VELUX Group

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    VELUX Group

    Budapest, Hungary

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