Customer Service Rep

Western offers competitive pay, benefits, paid time off, paid holidays, and a fun, family-oriented culture. The Western Express campus is a state-of-the-art facility rebuilt in 2020, with three on site gyms, guided fitness classes, and a cafeteria. We are proud to be a culture that promotes from within and has infinite growth potential. One of our core values is to be hardworking, and we reward those individuals with opportunity and incentive. 

Job Responsibilities:

Account Management: Handle a mix of national and local accounts, fostering strong relationships with customers via email and telephone communication.

Service Excellence: Strive for perfection in customer service delivery and proactively address any service issues that may arise.

Account Growth: Work towards growing small and mid-size accounts by understanding their needs and offering suitable solutions.

Freight Solicitation: Actively solicit freight on a da...