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Customer Service Rep

FedEx

Bethlehem, Pennsylvania, United States FULL_TIME June 07, 2026
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Vacancy Description

Shift

Monday - Friday - 1st Shift (Day)

Customer Service Representative

Pay: $22.00 per hour

Shift: Monday-Friday, 10:00AM-6:00PM

Location: Bethlehem, PA 18015

The primary responsibility of the Customer Service Representative is to provide internal and external customers with support for day-to-day functions, including routine and ad-hoc procedures. This position is responsible for product safety, quality, and legality.

Primary Responsibilities

  • Handle inbound calls, emails, and faxes in a timely and professional manner.
  • Serve as the first level of support for customer inquiries; redirect incorrectly routed communications to the appropriate resource.
  • Assist with inquiries, reporting, and troubleshooting while working collaboratively with the team to support customer needs.
  • Provide accurate information regarding manufacturers' policies and procedures.

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    Vacancy Details

    Location Bethlehem, Pennsylvania
    Country United States
    Type FULL_TIME
    Category Information and Record Clerks
    Posted June 07, 2026

    About FedEx

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    FedEx

    Bethlehem, United States

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