Customer Service Manager

What you’ll be doing:

• You are responsible to managing customer inquiries, resolving complaints and providing information about products and services,

• Follow up with customer to ensure their issues are resolved.

• Prepare and submit regular reports on customer feedback and service performance.

• Stay update on company product and services, educate customer on products features and benefits to enhance their experience.

• Work closely with other departments to address customer needs.

• Maintain confidentiality of customer information,

What we’d love for you to have:

• Bachelor's degree in marketing, International Business or Procurement Degree is preferred.

• Experience in handling customer inquiries, complaints and escalations.

• Able to work auton...