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Customer Service Intern (Order Processing)

Coty

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia Full-time June 06, 2026
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Vacancy Description

THE ROLE

OPTIMIZE, ENABLE, INNOVATE!

As our Customer Service Intern, you play a critical role in supporting order management, resolving customer queries, and improving data accuracy across systems. You will assist in daily operations while identifying opportunities to enhance efficiency and customer experience.

You will be reporting to Customer Service Manager, and you will manage:

Order Management & Processing:


  • Support order entry and validation in SAP




  • Monitor order status and ensure timely processing




  • Assist in resolving order discrepancies




  • Coordinate with warehouse and commercial teams




  • Maintain accurate order records


  • Customer Support & Coordination:


  • Respond to customer inquiries on orders and deliveries




  • Support issue resolution and follow-ups


  • ...

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