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Customer Service Agent

Green Tomato Cars

Isleworth, England, United Kingdom Full-time July 20, 2026
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Vacancy Description

Are you a Customer Service Champion?

What we are looking for – Why you?


You should be a dynamic, enthusiastic individual who is passionate about customer service and has a great manner with people alongside commercial common-sense – whether the going is smooth or rough.


You will be the first point of contact for our customers, and the right candidate will have the skills needed to ensure the customer experience is as good as possible.


Key Responsibilities

  • Processing phone bookings and email bookings in line with company processes and procedures

  • Acting as the first point of escalation for phone-based and online (‘direct’) customer service issues, either solving at source or escalating the case where needs be

  • Handling ‘indirect’ customer queries and complaints, providing appropriate solutions within SLAs

  • Contributing to customer service policies and processes base...
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