Customer Service Agent - High English Fluency (Full-Time)

At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign.

If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you.

About the Role

As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first‑hand. You will learn the operations, technology management, and on‑demand mobility processes of Via, enabling you to provide on‑demand support to customers in the USA and contribute to Via's and the team's goals.

Key Responsibilities

• Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed.
• Aim for first contact resolution...