Customer Service Advisor

Showcase your communication and people skills in a role where you'll be providing the highest levels of customer service and no two days will be the same! Be part of a well-established organisation within a friendly and supportive team where you will develop new skills and experiences.



In the Fluent Welsh Customer Service Advisor job, you will be:

First point of contact for customer telephone, email and letter enquiries and follow ups, providing support and guidance on personal scenarios including payments

Contacting customers to update information held on the system and undertaking checks to see if assistance is needed in any way 

Providing administration duties including compliance of documents, updating personal records, inputting work logs

To be considered for the Fluent Welsh Customer Service Advisor job must have:

Ability to speak Welsh to level 3 and comfortable with everyday conversations and discussion...