Customer Satisfaction & Quality Engineer

Join our team as a Manufacturing Process Quality professional and help us deliver products that exceed customer expectations. You'll play a key role in driving quality culture, improving process robustness, and ensuring every manufacturing change maintains our high standards. What will you do? Implement quality culture initiatives across manufacturing sites through process control and continuous improvement programs Perform process audits and root cause analysis to identify and mitigate quality risks Oversee quality aspects of new manufacturing line implementations and process changes through structured change management Partner with procurement quality to ensure suppliers address manufacturing-related quality issues effectively What are the key skills we are looking for? Quality Strategy — advanced level; developing site-level quality plans that align with customer satisfaction goals Five Whys — advanced level; leading structured root cause investigations to eliminate recurring defect...