Exciting new position !!Growing organisation with ambitious future plans.About Our Client
This is an opportunity to join a small-sized business operating within the industrial and manufacturing sector. The company is committed to delivering high-quality products and services to its clients and values strong, results-driven customer relationships.
Job Description
Manage and nurture relationships with key customers to ensure satisfaction and retention.Identify new business opportunities.Act as the primary point of contact for all customer-related inquiries and issues.Collaborate with internal teams to ensure customer orders and projects are completed efficiently.Analyse customer feedback and provide actionable insights to improve services.Develop strategies to grow the customer base and enhance customer loyalty.Monitor and report on customer service metrics and perfor...