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Customer Retention Agent

17918

Reigate, Surrey, United Kingdom Full-time May 04, 2026
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Vacancy Description

Location: Reigate Salary: £28,500 - £31,000 The Customer Retention Agent is a frontline role responsible for delivering exceptional customer service while proactively managing customer dissatisfaction, complaints, and early churn signals. Key Tasks: Manage customer tickets frominitialcontact through to resolution in line withSLAs for customer service, billing, andcontract-relatedenquiries. Handle cus... WKCL1_UKTJ

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