CUSTOMER RELATIONSHIP EXECUTIVE

Job description: makes outbound calls to potential customers to sell products/services, generates leads, handles inbound calls for inquiries/complaints, updates customer databases (CRM), and aims to meet sales targets by explaining features, persuading customers, and ensuring satisfaction, requiring strong communication and problem-solving skills Outbound Calling: Contacting prospects to introduce products/services, generate interest, and close sales or book appointments. Inbound Call Handling: Addressing customer questions, resolving issues, and providing support. Lead Generation & Nurturing: Identifying potential customers and following up to convert them into clients. Data Management: Accurately recording customer interactions and updating CRM systems. Sales & Targets: Meeting daily/weekly targets, explaining pricing, and persuading customers. Customer Service: Resolving complaints professionally and ensuring customer satisfaction. Essential Skills & Qualifications: Comm...