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Customer Operations Manager (US)

Semex

Madison, Wisconsin, United States Full-time June 10, 2026
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Vacancy Description

About Us

At Semex, we truly believe that your work and workplace should be more than just a job - they are an invaluable part of your career and personal journey. We believe you should have opportunities to grow, develop relationships, and contribute to our important work of ensuring that farmers worldwide have the genetics, technology, and hands-on solutions needed to feed the world.

About the Role

We are currently looking for a Customer Operations Manager to fill a new role and join our Operations Department. Reporting to the Director of Operations, USA, this role will be responsible for leading customer service and order execution, ensuring pricing and inventory accuracy, and partnering cross‑functionally to deliver consistent, high‑quality customer service and operational performance.

What You Will Do:

  • Lead and develop a high‑performing Customer Service team, overseeing daily service, order management, and escalations across CR...
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