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Customer Operations Analyst

Human Forza Group bv

Rotterdam, South Holland, Netherlands Full-time June 08, 2026
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Vacancy Description

Customer Operations Analyst

Functie omschrijving Customer Operations Analyst


The Customer Operations Analyst is responsible for developing and supporting the strategy to deliver the highest level of customer satisfaction with a strong emphasis on operational excellence, planning & executing special projects and strengthening partner relationships in the EMEA region for their assigned customer accounts.



Customer Operations Analyst Key Responsibilities:

  • Serve as a dedicated customer contact point
  • Define customer policy and procedure according to different market
  • environments, continue enhancement based on customer and operational feedback
  • Regularly review with customers and cooperate with origin operations teams to achieve the KPIs agreed with the customers
  • Achieve customer satisfaction and build relationships with customers; handle customer’s enquiries, claims and complaints

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    Vacancy Details

    Location Rotterdam, South Holland
    Country Netherlands
    Type Full-time
    Category Business Operations Specialists
    Posted June 08, 2026

    About Human Forza Group bv

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    Human Forza Group bv

    Rotterdam, Netherlands

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