Customer Experience Resolution Lead

A leading customer service provider in Kuala Lumpur seeks a motivated customer service representative. Responsibilities include managing communications with customers across various channels, resolving complaints, and collaborating with teams to enhance the customer experience. Candidates should possess a degree or diploma, have at least 2 years of relevant experience, and be proficient in Cantonese and English. The role offers attractive salary, performance-related bonuses, and generous leave policies.
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