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Customer Experience Representative

Kawartha Lakes

Kawartha Lakes, Ontario, Canada Permanent Full time March 23, 2026
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Vacancy Description

Job Description

Specific to this role:

  • Respond to customer needs in accordance with established policies and procedures (including tracking of inquiries and follow up), providing service in person, over telephone, and online for customers accessing City services including, but not limited to:

    • oHandle general and specialized customer inquiries;

    oPayment processing;

    oCreate service requests for action;

    oAdminister licenses, permits, and certificates;

    oCommissioner of Oaths and affidavit services;

    oSupport customer in the completion of various municipal documents

  • Provide administrative services including, but not limited to:

    • oPerform daily cash balancing and financial reconciliation;

    oData entry;

    oLetter writing

    As a member of the team:

  • Administer defined procedures and recommend solutions to challenges or process improvements
  • Respond to customer service concerns, investigatin...

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    Vacancy Details

    Location Kawartha Lakes, Ontario
    Country Canada
    Type Permanent Full time
    Category Information and Record Clerks
    Posted March 23, 2026

    About Kawartha Lakes

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    Kawartha Lakes

    Kawartha Lakes, Canada

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