Customer Experience Executive - BGC

Job Description Summary

Under the supervision of the Circle Leaders, the primary objective of the Customer Experience Executive position is to provide world‑class service to our customers in an accurate, efficient, and respectful manner on every call as measured by different performance metrics.

Qualifications & Key Competencies

• Ability to work in a fast‑paced metric‑driven environment with multi‑tasking skills


• Good interpersonal and communication skills


• Experience handling AU/NZ campaigns will be an advantage

Skills / Attributes

• Communicates with clarity of thought and purpose


• Should be able to effectively compose clear, concise, and crisp messages to a variety of audiences and articulate difficult messages in an effective and positive way