Customer Experience Associate - Future Opportunities

Work Location: Kingston, Ontario, Canada

Hours: 15

Line Of Business: Personal & Commercial Banking

Pay Details: $22.00 - $27.21 CAD

Job Description

As a Customer Experience Associate, you will perform a broad range of customer service transactions and provide information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, you will understand customer needs, identify opportunities to promote products and services, and refer customers to the appropriate team member or internal bank partner, while ensuring a positive customer experience.

In This Role, You Will:

• Process financial transactions such as deposits, withdrawals, and bill payments in accordance with standard operating procedures, industry regulations, and TD’s Code of Conduct and Ethics.
• Understand and determine customer needs to recommend suitable banking solutions while exercising discretion with...