Customer Experience and Process Improvement Analyst

Please Note: If you are a current Hydro Ottawa employee with access to Workday, apply to this job via the Workday application.

At Hydro Ottawa, we empower the lives of the people in the communities we serve. 

As the electricity distributor to the Nation’s Capital, our work powers all the essential activities that make up our lives - at home, at work and at play. And as Ontario’s largest municipally-owned producer of green power, we are leading the way to a greener tomorrow. 

We are looking for trailblazers and innovators to join us as we build an energy future that will keep our City and our planet green for generations to come. 

Are you ready to make a difference in our community?

JOB SUMMARY

The Customer Experience & Process Improvement Analyst, drives customer-centric projects and initiatives aimed at enhancing operational efficiency and effectiveness across the organization. Collaborating with cross-functional teams, this role supports ...