Customer delight associate

Job Description: Customer Delight Associate
We are looking for young talents to join us as Customer Delight Associate who can be at the forefront in ensuring best customer service and exceptional customer experience Classplus/Testbook. This’ll be an individual contributor role as a support agent. When it comes to support we're all about creating exceptional customer experiences because delighted customers are our greatest advocates.
As the primary point of contact for our customers, we expect the ideal candidate to embody these qualities and skills:
● Excellent Communication Skills: Able to clearly and effectively communicate with customers via phone, email or chat.
● Customer-Centric Attitude: Demonstrates a strong commitment to customer satisfaction and has a friendly, positive demeanor.
● Product Knowledge: Has a thorough understanding of the company’s products and services to provide accurate information to customers (Don’t worry we’ll teach you!)
● Technical Prof...