Customer Care Representative

Our client is looking for Fluent English speakers to join the customer service team and be the friendly face that welcomes new customers to their sustainable luxury fashion brand!

In this role, your positivity, organization, and passion for sustainable fashion will shine as you manage key tasks in Customer Care, Logistics and General Administration.

This is a fantastic opportunity for you to use your expertise in customer service and logistics while making an impact in the world of sustainable fashion.

Logistics:

• Ensure smooth delivery of online orders by coordinating with logistics partners.
• Manage orders: booking, scheduling, and tracking deliveries.
• Oversee our try-on service: liaise with lenders and renters, schedule deliveries, and handle payments.
• Coordinate dry-cleaning logistics and communication.

Customer Care:

• Be the...