CSR Spanish Bilingual Agents

Key Responsibilities:



-Communicate with customers in Spanish and English via phone, email, or chat

-Provide timely and accurate responses to inquiries, concerns, or service issues

-Collaborate with internal teams to resolve customer challenges efficiently

-Maintain a high level of professionalism and empathy in all interactions

-Document and track customer interactions using internal systems



Qualifications:



-Proficiency in both Spanish and English (verbal and written)

-Bachelor’s degree or equivalent (open to fresh graduates!)

-Strong problem-solving and communication skills

-Ability to multitask and thrive in a dynamic work environment

-A customer-first mindset with a genuine desire to help people



What We Offer:



-Competitive compensation and performance incentives

-Opportunities for career growth and professional development

-Supportive and i...