Croatian Travel Agent - Athens

Are you a fluent Croatian speaker?

Become a key player in delivering outstanding support to our world-class accommodation partners in Greece!

Responsibilities:

• Answer incoming communications from customers 
• Conduct research to provide answers for customers to resolve their issues
• Be the first point of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
• Provide accurate, valid, and complete information by using the right tools, methods, and processes. 
• Ensure a high level of partner service and a positive partner experience 

Requirements

• Near-native or native level of Croatian language with strong English language skills.
• Experience in customer support or service industry would be a plus.
• Confident and engaging phone ...