Credit and Collection Associate

Key Responsibilities:

• Monitor and track customer accounts to ensure timely payments
• Follow up on overdue accounts through calls, emails, and written notices
• Prepare and send statements of accounts, invoices, and collection letters
• Reconcile customer accounts and resolve billing discrepancies
• Evaluate and verify customer credit applications and payment history
• Maintain accurate and updated records of all collection activities
• Coordinate with sales, merchandising other departments regarding account issues