Corporate Account Manager

Client Management

Manages the relationship with assigned portfolio of Cigna Insurance Middle East (CIME) clients. Ensuring performance of each assigned policy to agreed service levels customer/client satisfaction and driving continuous improvement. Reporting developing and delivering strategic plans for corporate clients and providing proactive advice to clients/brokers with aim of renewing in order to achieve business retention and profitability targets.

RESPONSIBILITIES

• Work closely with existing clients to ensure their needs are met and to be an ambassador for Cigna

• Develop effective and close working relationships with intermediaries that are retained by Cigna clients to ensure their continued support

• Liaise with underwriters and other functions to construct attractive proposals for renewal terms and other product proposals that maintain or improve Cignas profitability

• Actively seek out...