Contact Centre Team Lead — Drive Omnichannel Excellence

A leading recruitment agency in South Africa seeks to hire a skilled IT Recruitment Magician to lead a customer service team in order to meet targets. This full-time role requires an NQF5 Certificate in Customer Service and 2 years of experience in a contact centre environment. Key responsibilities include managing team performance and ensuring effective communication and results delivery. Candidates should possess excellent communication skills, time management abilities, and proficiency with MS Office.
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