Configuration Engineer

JOB ROLE 34 CMDB and 3PP Configuration Engineer – Level 2

Mission / Core Purpose of the Job

Summary of the position’s Responsibilities

The CMDB and 3PP Configuration Engineer is responsible for managing the configuration of IT services and third-party products within the Configuration Management Database (CMDB). This role ensures accurate, secure, and compliant configuration data across internal systems and external integrations. The engineer plays a critical role in maintaining service integrity, supporting audits, and enabling efficient change and incident management.

JOB REQUIREMENTS

Responsibilities, Experience, Skills, Competence, Education

RESPONSIBILITIES

CMDB Management

• Maintain and update configuration items (CIs) in the CMDB, ensuring accuracy, completeness, and traceability.
• Define and enforce CI relationships, attributes, and lifecycle states.
• Collaborate with ser...