Concierge

Position Summary

The Concierge provides customer service and reception to residents and families, primarily focused in front lobby area, in accordance with all laws, regulations and Century Park standard. Reports to the Business Office Manager.

Qualifications

Must have high school diploma or equivalent

Must be proficient with Microsoft Office (Word and Excel)

Must demonstrate proficiency with office machines fax, copier/scanner)

Primary Job Responsibilities

Greeter Duties

Demonstrates excellent customer service , including telephone etiquette skills

Serves as community's first greeter to all guests, visitors, residents and families entering front lobby

Creates and maintains a positive atmosphere of warmth and hospitality

Interacts with all individuals professionally and courteously

Directs concerns from individ...