Vacancy Description
Overview
The Theater Concierge will provide a warm and exceptional specialized service by providing outstanding customer service to our theater patrons. This position will share time between Altria Theater and Dominion Energy Center
ESSENTIAL DUTIES AND RESPONSIBILITIES
+ Develop relationships with patrons to improve their theater going experience and exceed their expectations
+ Address, follow-through and resolve patron concerns
+ Anticipate the patrons need and get them excited about current and future theater productions
+ Warmly welcome patrons to the theater(s) and direct them to the right information and/or resource
+ Provide patrons with a wealth of knowledge relevant to the theater and the community
+ Research topics relevant to the theater(s) and the city of Richmond
+ Be ready to stand in as Usher when called upon
+ SMG provides a dynamic working environment in which duties and re...
The Theater Concierge will provide a warm and exceptional specialized service by providing outstanding customer service to our theater patrons. This position will share time between Altria Theater and Dominion Energy Center
ESSENTIAL DUTIES AND RESPONSIBILITIES
+ Develop relationships with patrons to improve their theater going experience and exceed their expectations
+ Address, follow-through and resolve patron concerns
+ Anticipate the patrons need and get them excited about current and future theater productions
+ Warmly welcome patrons to the theater(s) and direct them to the right information and/or resource
+ Provide patrons with a wealth of knowledge relevant to the theater and the community
+ Research topics relevant to the theater(s) and the city of Richmond
+ Be ready to stand in as Usher when called upon
+ SMG provides a dynamic working environment in which duties and re...
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