Community Manager

Our intergalactic team is looking for an awesome Social Media Community Manager!

Responsibilities

• Responsible for building, engaging and proactively managing a social community through all key channels including Facebook, Instagram and Twitter.
• Respond to comments and customer queries in a timely manner across multiple social media platforms in parallel.
• Monitor social channels and relevant news channels to spark meaningful conversations.
• Plan and curate social media content calendars in advance and develop engaging themes and ideas.
• Publish content by the stipulated deadlines
• Work with social strategy, account management and creatives to create high quality, engaging, relevant, and timely content
• Generate comprehensive reports on overall community sentiment and notable trends to provide meaningful and actionable feedback that lead to optimization
• Attending and posting from live events