Commercial Loans - Servicing System Support

FICS, is on the lookout for a dynamic Commercial Loan Servicing Software - System Support member to join our team with commercial servicing escrow administration, commercial servicing asset management, commercial servicing investor reporting and/or IRS reporting experience to help our customers get the most out of our commercial mortgage loan servicing software to service commercial loans on a daily basis. 

Being a Commercial Servicing System Support member is a customer-centric role where you’ll be the first point of contact for high-quality commercial mortgage loan servicing system support — helping clients simplify complex workflows and keep their operations running smoothly. Your guidance directly influences our customers’ efficiency and success. You’ll not only support users by phone and email in a fast-paced environment, but will also train customers on FICS’ proprietary software, deliver regular product webinars, present sessions at our Annual Users’ Conference, an...