Commercial Lines Account Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Build and maintain key client and carrier relationships by phone, email and in person.
2. Execute a comprehensive client service plan for all assigned accounts that address their business needs and risk management goals.
3. Lead the client service team in service activities related to administration, billing, claims issues and problem solving.
4. Coordinate internal/external activities to ensure both new and renewal accounts are handled in a timely, accurate, and professional manner.
5. Continually seek cross-sell opportunities and suggest new lines of coverage.
6. Monitor and manage the renewal process for assigned clients. Coordinate meeting with client and/or Producer to present the renewal and supportin...