Collections Specialist

Description We are looking for a Collections Specialist to join our team in New York, New York in a Contract to Permanent capacity. This role focuses on managing receivables, addressing billing concerns, and supporting timely payment collection while preserving strong client relationships. The ideal candidate brings a proactive approach to account follow-up, sound judgment in resolving payment issues, and the ability to work effectively in a fast-paced environment.

Responsibilities:
• Prepare and analyze accounts receivable aging reports to identify overdue balances and prioritize collection activity.
• Manage a portfolio of open accounts, conducting consistent follow-up to secure payment and improve overall account status.
• Contact customers by phone and written communication in a thorough manner to obtain payment while maintaining positive business relationships.
• Investigate billing questions and collaborate on resolutions that help clear outstanding invoices ...