Collections Specialist

Description We are looking for a Collections Specialist to support receivables management efforts for a long-term contract opportunity based in New Hampshire. This role focuses on maintaining healthy account balances through detail-oriented outreach, timely follow-up, and accurate documentation across both commercial and consumer accounts. The ideal candidate brings strong judgment, clear communication, and a practical understanding of credit and billing collection practices.

Responsibilities:
• Contact commercial and consumer customers regarding past-due balances and work toward timely resolution of outstanding accounts.
• Review account activity, payment status, and billing details to identify collection priorities and recommend next steps.
• Maintain complete and accurate records of customer interactions, payment commitments, disputes, and follow-up actions.
• Coordinate with internal teams to research account issues, clarify invoice questions, and support resol...